FREQUENTLY ASKED QUESTIONS
FAMILY IN TALE BOOK
All Family in Tale books are carefully crafted: our drawings are made by hand and the books are printed with the highest quality colors and paper.
The dimensions of the books are 24 x 20 x 0,5 cm and the pages are joined together firmly, so as to last in time and not represent a danger for the little ones.
The method to create your book is very simple: choose the story, the avatars, the language, enter the name of the little protagonist and the adult who will be with them and you can see the preview in a matter of seconds. Enter a dedication, choose the cover type and send us the magic order!
The prices of our books range from €26,90 to €29,90, depending on the cover you will choose for your book.
There are 3 covers available to choose from:
- Flexible: €26.90
- Flexible with spiral: €26.90
- Hardcover: €29.90
The books of Family in Tale are made in Italy.
All our books are perfect for all children between 2 and 7 years old.
You can contact us by filling out the form below or by email help@familyintale.com.
Of course, we also sell our products on Amazon! You can find our books by clicking on one of the buttons below.
ORDERS
Of course! After entering your data for customization, you can preview your book in seconds.
Sure! You can enter it during the checkout after adding the order to your cart.
Our books can be paid by using a credit or debit card, Apple Pay, Google Pay and PayPal.
Yes, of course!
You can see the status of your order in the “orders” section of your account.
Cancellation of the order is possible until the product is sent to print. Learn more on the “Shipping, Delivery and Refund” page.
As a personalized product, once it is sent to print and delivered, it cannot be returned. Learn more on the “Shipping, Delivery and Refund” page.
DELIVERY
The cost varies depending on the type of shipping you select, and you will be able to see it at the checkout.
Our delivery times vary depending on where your order needs to be shipped and the type of shipping you select when placing your order. Please note that each book is individually printed and bound with care.
Each new order is carefully packaged by our team. If you receive a damaged package, please contact the courier!
Yes, we do! You will be able to see the shipping couriers at the checkout.
